What I build on Service Fusion
These are running in production for real service companies right now, with the client names kept private.
Online booking that creates real jobs. A customer books on the website. The automation checks availability, creates the customer, and creates the job in Service Fusion. Nobody retypes a web lead again. Case study.
Dashboards fed by a nightly sync. Jobs, estimates, and invoices flow into a database every night, and the owner gets one screen: profit by job, stuck jobs, unpaid invoices by age, open estimates. One launch surfaced 51 stalled jobs on day one. Case study.
Lookups that answer the phone's questions. One client's phone agent pulls prices from the company price book about two dozen times a day, live, while the caller is on the line. Case study.
Honest callback tracking. A custom field ties each callback to its original job, which makes a fair callback rate per tech and per month possible on the dashboard.
Why this niche
Service Fusion holds more than it shows, and its API has sharp edges that only show up when you build on it: rate limits, filter quirks, estimates that come through flattened. I keep notes so your project does not pay for those lessons twice. The notes are public, in the writing below.